Kualitas Pelayanan Pelanggan Politeknik Negeri Padang

Ruslin , Alhapen and -, Jumyetti (2002) Kualitas Pelayanan Pelanggan Politeknik Negeri Padang. Jurnal R & B, 2 (2). pp. 53-55. ISSN 1412-5080

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Official URL: http://www.polinpdg.ac.id

Abstract

Padang state polytechnic as an educational institution conducts services activities to the costumers. Quality of service depends on how the costumers experlence or felling when they are using those services. The producer or institution that supply or create services. Should always increase the costumer satisfaction continuously. One of the padang state polythechnic costumers influencing factors are tangibles, reliability, responsiveness, assurance, and empathy

Item Type:Article
Subjects:C Social Sciences > CM Social pathology. Social and public welfare
Divisions:Jurusan Administrasi Niaga > Prog.Studi Administrasi Bisnis-D3 > Jurnal/Karya Ilmiah
ID Code:80
Deposited By:Mr. OP Repo-4 Puskom
Deposited On:05 Oct 2016 10:28
Last Modified:08 Nov 2016 13:46

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